FAQs

Q. Are the products authentic?

A. Yes. Most of the items were purchased from Boden website. The receipt can be provided upon request. Some items were purchased from a few long-term trusted U.K. resellers, which will be clearly stated in the description. Our store offers free domestic return(U.S. only) within 15 days if the item is not from the official Boden website.

Q: Does store offers holiday discounts/sale?

A: No. There are only limited quantities for most of the items in the store.  Free Shipping over $200. No sales tax if the shipping address is not in North VA. Other than that, no further discount will be offered.

Q: How long does it take to ship out an order

A:It usually takes less than three business days. If you are in a rush for an item, please get in touch with us through online chat or email. We will do our best to help!

Q:Do you accept returns?

A: Yes. Please check our return policy. 

Q: Do you have a physical store?

A: No.It's an online store only. All the items are cross-posted on multiple selling platforms. Please check our excellent reviews on different platforms below. Miniworldexplorers.com offers the easiest return/refund and provides excellent customer service.

Q:What's your business hours?

A:Open 9-5 7days a week.